At Spectrum Dermatology of Seattle, we offer you an excellent selection of skin care products and supplements that fit our profile of our customers. We want you to be satisfied with your purchase. You may request a return within 30 days of the purchase date. The items in which you want to returned must be unopened, unused, with original seals and packaging intact. If you feel you have received a faulty, damaged, or wrong product, this will be evaluated on a case-by-case basis.
We do not except any exchanges for other products.
Items purchased at our Seattle Dermatology of Seattle clinic, must be returned to the clinic to:
Spectrum Dermatology of Seattle
805 Madison Street, Suite 701
Seattle, WA, 98104
They must be accompanied with purchase receipt and items being returned clearly listed.
Unauthorized returns are not allowed.
Product returns and/or refunds will only be accepted within 30 days of purchase.
Expired products, Trial size, and Gift with Purchase products are ineligible for return/refund.
Your order will not be eligible for return if the product has been used, tampered with, or altered in any way.
All returns must be accompanied by all original packaging, materials and accompanied by receipt for proof of date purchased including, billing address, shipping address and order number.
To offer the best shopping and product-return experience to as many guests as possible, Spectrum Dermatology of Seattle reserves the right to limit the number of Order returns/refunds, and the number of Product returns/refunds per customer per calendar year. We also reserve the right to refuse an unauthorized return or refund due to any false information given about the return.
Once Spectrum Dermatology of Seattle receives your product return and is determined to be an authorized return, we will initiate the process and refund to your credit card used during this purchase. You will receive an email with information about this return.
You will receive the credit within a certain amount of days, depending on your card issuer's policies. Typically, between 7-10 days.
At the discretion of Spectrum Dermatology of Seattle, a return or refund process may be delayed or denied if the authorized return is not properly handled, tampered with or altered in any way.
Only items purchased from the Spectrum Dermatology of Seattle clinic are eligible for return. Product returns or refunds will only be accepted within 30 days of purchase date and must be accompanied by receipt.
